Standard Operating Procedure (SOP) for Microbial Limit Test of Raw Material and Finished Product

Standard Operating Procedure (SOP) for Performance Check of Automatic Distillation Apparatus

1.0 Purpose:

1.1 To establish a standardized procedure for conducting Microbial Limit Tests on Raw Materials and Finished Products to ensure compliance with quality and safety standards.

2.0 Scope:

2.1 This SOP applies to all personnel involved in the testing and analysis of Raw Materials and Finished Products for microbial limits.

3.0 Responsibilities:

3.1 Quality Control (QC) Department:

In the pharmaceutical, food, and cosmetic industries, ensuring the microbial quality of raw materials and finished products is crucial for maintaining product safety and compliance with regulatory standards. The Quality Control (QC) Department plays a pivotal role in conducting Microbial Limit Tests, employing stringent procedures to uphold product quality. This article outlines the specific responsibilities of the QC Department in performing Microbial Limit Tests for both raw materials and finished products.

1. Understanding Regulatory Requirements:

The QC Department must stay abreast of regulatory guidelines related to microbial limits in raw materials and finished products. This includes knowledge of permissible microbial counts, testing methods, and any updates to regulatory standards. By being well-informed, the QC team ensures that testing procedures align with industry regulations.

2. Sampling Protocols:

One of the primary responsibilities of the QC Department is to establish and implement robust sampling protocols. This involves determining the appropriate sampling points, frequencies, and volumes to obtain representative samples of raw materials and finished products. Adequate sampling is essential for accurate microbial limit testing.

3. Aseptic Techniques:

To prevent contamination during the sampling and testing process, the QC Department must adhere to strict aseptic techniques. This includes the use of sterile equipment, cleanroom environments, and proper gowning procedures. Aseptic techniques are critical to obtaining reliable test results and ensuring the integrity of the testing process.

4. Method Validation and Selection:

Selecting the right testing methods is crucial for accurate microbial limit testing. The QC Department is responsible for validating and choosing appropriate methods based on the specific characteristics of the raw materials and finished products. Validation ensures the reliability and reproducibility of the chosen methods.

5. Conducting Microbial Tests:

The heart of the QC Department’s responsibilities lies in performing Microbial Limit Tests. This involves inoculating samples onto culture media, incubating under specified conditions, and enumerating microbial colonies. The QC team must execute these steps meticulously to obtain reliable and reproducible results.

6. Data Analysis and Interpretation:

Once microbial testing is complete, the QC Department is responsible for analyzing and interpreting the data. This includes comparing the obtained microbial counts with established acceptance criteria. Deviations from the acceptable limits prompt further investigation to identify the source and take corrective actions.

7. Documentation and Record Keeping:

Accurate and thorough documentation is a key responsibility of the QC Department. This includes recording all testing activities, sample information, test results, and any deviations from standard procedures. Proper documentation is essential for traceability, audits, and demonstrating compliance with regulatory requirements.

8. Collaboration with Other Departments:

Effective communication and collaboration with other departments, particularly the Production and Quality Assurance (QA) departments, are essential. The QC Department must share results, address any non-conformities, and work collaboratively to implement corrective and preventive actions.

9. Continuous Improvement:

To enhance the overall quality control process, the QC Department should actively participate in continuous improvement initiatives. This involves regularly reviewing and updating testing procedures, staying informed about advancements in microbial testing technology, and implementing best practices to optimize the testing workflow.

In conclusion, the responsibilities of the QC Department in Microbial Limit Testing are multi-faceted and integral to ensuring the safety and quality of raw materials and finished products. By diligently following established protocols, maintaining compliance with regulatory standards, and fostering collaboration with other departments, the QC team contributes significantly to the overall quality management system of an organization.

3.2 Production Department:

The Production Department plays a pivotal role in the overall quality assurance process, especially concerning the Microbial Limit Test of raw materials and finished products. This article delves into the specific responsibilities that the Production Department shoulders in ensuring the success of microbial testing and maintaining the integrity of the manufacturing process.

1. Providing Representative Samples:

The initial responsibility of the Production Department lies in providing representative samples of raw materials and finished products for microbial testing. This requires collaboration with the Quality Control (QC) Department to ensure that the samples accurately reflect the overall quality and microbial condition of the entire batch.

2. Collaborating in Sampling Process:

Close collaboration between the Production and QC Departments is essential during the sampling process. The Production team assists in identifying optimal sampling points within the manufacturing process and ensures that samples are collected aseptically to maintain the integrity of the testing procedure.

3. Ensuring Aseptic Conditions in Production:

Maintaining aseptic conditions during the production process is critical to prevent microbial contamination. The Production Department is responsible for implementing and enforcing strict hygiene protocols, cleanroom practices, and ensuring that all equipment and tools used are properly sterilized.

4. Timely Submission of Samples:

Timely submission of samples to the QC Department is crucial for maintaining the efficiency of the testing process. The Production Department ensures that samples are promptly delivered to the QC laboratory to avoid delays in testing and subsequent production timelines.

5. Implementing Good Manufacturing Practices (GMP):

Adherence to Good Manufacturing Practices (GMP) is a key responsibility of the Production Department. GMP guidelines outline the necessary measures to prevent contamination during the manufacturing process. By strictly following GMP principles, the Production team contributes to the overall microbial control and quality assurance efforts.

6. Collaboration in Investigations:

In the event of deviations or non-conformities identified during microbial testing, the Production Department collaborates with the QC and Quality Assurance (QA) Departments in conducting thorough investigations. This may involve tracing the source of contamination within the production process and implementing corrective actions to prevent recurrence.

7. Batch Release and Documentation:

Upon successful completion of microbial testing, the Production Department is responsible for batch release. This involves reviewing the QC results, ensuring compliance with specifications, and approving the release of the batch for distribution. Accurate and timely documentation of this process is crucial for traceability and regulatory compliance.

8. Training and Awareness:

The Production Department actively participates in training programs to enhance awareness of the significance of microbial testing and its impact on product quality. Training includes educating production personnel on aseptic techniques, GMP, and their role in maintaining a contamination-free production environment.

9. Continuous Improvement Initiatives:

To enhance the overall microbial control measures, the Production Department engages in continuous improvement initiatives. This includes actively participating in root cause analysis, suggesting process enhancements, and implementing changes to mitigate the risk of microbial contamination in the future.

10. Communication with QC and QA:

Open and effective communication with the QC and QA Departments is a constant responsibility of the Production team. This includes promptly reporting any deviations, discussing corrective actions, and ensuring that the entire quality assurance process is streamlined and collaborative.

In conclusion, the Production Department’s responsibilities in Microbial Limit Testing are integral to ensuring the overall quality and safety of products. By actively participating in sampling, maintaining aseptic conditions, and collaborating in investigations, the Production team contributes significantly to the success of microbial testing and the broader quality assurance framework.

3.3 Quality Assurance (QA) Department:

In industries where product safety and quality are paramount, the Quality Assurance (QA) Department plays a crucial role in ensuring that Microbial Limit Tests for raw materials and finished products meet stringent standards. This article delves into the specific responsibilities of the QA Department in overseeing and maintaining the integrity of microbial limit testing processes.

1. Validation and Approval of Testing Procedures:

One of the primary responsibilities of the QA Department is to validate and approve the testing procedures established by the Quality Control (QC) Department. This involves a thorough review of the methods employed for microbial limit testing, ensuring they align with regulatory requirements and industry best practices.

2. Reviewing and Approving Sampling Protocols:

The QA Department collaborates closely with the QC team to review and approve sampling protocols. This includes evaluating the adequacy of sample sizes, sampling points, and frequencies to ensure representative samples are collected for microbial testing. The goal is to prevent bias and ensure the reliability of test results.

3. Ensuring Compliance with Regulatory Standards:

Staying abreast of regulatory changes and updates is a critical responsibility of the QA Department. By continuously monitoring regulatory standards related to microbial limits, the QA team ensures that testing processes remain in compliance. Any necessary adjustments to procedures are communicated to the QC Department promptly.

4. Auditing and Inspecting Microbial Testing Processes:

The QA Department conducts regular audits and inspections of the microbial testing processes. This involves reviewing documentation, observing testing procedures, and assessing the overall adherence to established protocols. Audits help identify areas for improvement and ensure that testing activities align with the organization’s quality management system.

5. Investigating Deviations and Non-Conformities:

In the event of deviations or non-conformities identified during microbial limit testing, the QA Department takes the lead in conducting thorough investigations. This includes root cause analysis to determine the source of the issue and developing corrective and preventive actions in collaboration with the QC and other relevant departments.

6. Document Control and Record Management:

Maintaining accurate and up-to-date records is a key responsibility of the QA Department. This involves overseeing document control procedures, ensuring that standard operating procedures (SOPs) related to microbial testing are current, and managing records in accordance with regulatory requirements. Proper documentation is essential for traceability and audits.

7. Training and Competency Assessment:

The QA Department is instrumental in establishing and overseeing training programs for personnel involved in microbial limit testing. This includes ensuring that staff members are adequately trained on testing procedures, aseptic techniques, and any updates to protocols. Competency assessments are conducted to verify the proficiency of testing personnel.

8. Continuous Improvement Initiatives:

To foster a culture of continuous improvement, the QA Department actively participates in initiatives aimed at optimizing microbial testing processes. This involves analyzing data trends, identifying areas for enhancement, and implementing changes to improve the efficiency and effectiveness of the overall quality management system.

9. Communication with Stakeholders:

Effective communication with internal and external stakeholders is paramount for the QA Department. This includes providing updates on testing results, communicating changes to procedures, and ensuring that relevant parties are informed about the status of corrective and preventive actions.

In conclusion, the QA Department’s responsibilities in Microbial Limit Testing extend beyond mere oversight; they are integral to maintaining product quality, regulatory compliance, and the overall success of an organization. Through collaboration with the QC Department and a commitment to continuous improvement, the QA team ensures that microbial limit testing processes are robust, reliable, and aligned with the highest industry standards.

4.0 Materials and Equipment:

4.1 Sterile swabs

4.2 Sterile containers

4.3 Sterile diluents

4.4 Agar plates (specific to microbial testing)

4.5 Incubator

4.6 Autoclave

4.7 Pipettes

4.8 Colony counter

4.9 Microbiological filters

5.0 Procedure:

Microbial Limit Tests are crucial in ensuring the safety and quality of raw materials and finished products, particularly in industries such as pharmaceuticals, food, and cosmetics. This article outlines the step-by-step procedure involved in conducting Microbial Limit Tests, providing insights into the meticulous processes employed to meet stringent regulatory standards.

1. Sampling Process:

The first step in the Microbial Limit Test involves the careful selection and collection of representative samples. This process is critical to obtaining accurate and meaningful results. The sampling locations, methods, and frequencies are established based on predefined sampling plans, ensuring a comprehensive assessment of the raw materials or finished products.

2. Aseptic Techniques:

To prevent contamination during the sampling and testing stages, aseptic techniques are paramount. The use of sterile tools, equipment, and environments helps maintain the integrity of the samples. Personnel involved in the process adhere to strict hygiene and gowning procedures to minimize the risk of introducing external microorganisms.

3. Sample Preparation:

Once samples are collected, they undergo meticulous preparation. This includes transferring the samples into sterile containers, ensuring homogeneity for uniform distribution, and labeling containers with essential information such as sample identification and collection date. Proper sample preparation is fundamental to obtaining reliable and reproducible test results.

4. Inoculation of Culture Media:

The heart of the Microbial Limit Test involves inoculating the prepared samples onto culture media. Selective media may be employed to encourage the growth of specific microorganisms. This step is crucial for cultivating microbial colonies and facilitating subsequent enumeration.

5. Incubation Period:

After inoculation, the agar plates or culture media are placed in an incubator set at the specified temperature and duration conducive to microbial growth. The incubation period allows microorganisms present in the samples to multiply and form visible colonies.

6. Enumeration of Microbial Colonies:

Following incubation, the next step involves counting the microbial colonies on the agar plates. This is typically done using a colony counter, and the results are recorded. Enumeration provides quantitative data on the microbial load present in the samples.

7. Microbial Identification (If Required):

In some cases, it may be necessary to identify specific microorganisms present in the samples. Additional tests, such as biochemical or molecular methods, may be employed for microbial identification. This step adds an extra layer of detail to the analysis.

8. Comparison with Acceptance Criteria:

The obtained microbial counts are then compared with predefined acceptance criteria. These criteria are typically established based on regulatory standards and company-specific quality requirements. If the microbial counts exceed acceptable limits, further investigation is initiated.

9. Investigation and Corrective Actions:

If deviations from acceptable limits are identified, a thorough investigation is conducted. Root cause analysis is performed to determine the source of contamination or deviations. The Quality Control (QC) and Quality Assurance (QA) departments collaborate to implement corrective and preventive actions to address the issues identified.

10. Documentation and Reporting:

Accurate and detailed documentation of the entire Microbial Limit Test process is essential. This includes recording sample information, testing procedures, results, any deviations, and actions taken. A comprehensive report is generated and submitted to the QA Department for review and approval.

In conclusion, the Microbial Limit Test procedure is a meticulous and systematic process crucial for ensuring the microbial quality of raw materials and finished products. By adhering to standardized protocols and maintaining rigorous aseptic conditions, industries can confidently produce products that meet the highest standards of quality and safety.

6.0 Records:

Microbial Limit Tests are critical processes in industries where product safety and quality are paramount. Maintaining comprehensive and accurate records throughout these tests is essential for traceability, compliance, and continuous improvement. This article outlines the specific records that should be meticulously maintained during Microbial Limit Testing of raw materials and finished products.

1. Sampling Records:

1.1 Sample Identification: Record the unique identification assigned to each sample, including batch or lot numbers, collection dates, and any relevant details.

1.2 Sampling Procedure Documentation: Document the details of the sampling procedure, including sampling points, frequencies, and methods employed. This provides a basis for traceability and ensures consistency in future sampling activities.

2. Aseptic Technique Records:

2.1 Sterilization Records: Maintain records of sterilization processes for equipment and tools used during sampling and testing. This includes autoclave logs and records of any other sterilization methods employed.

2.2 Personnel Training Records: Document the training records of personnel involved in the Microbial Limit Test, specifically focusing on aseptic techniques. This ensures that individuals performing the tests are adequately trained and competent.

3. Sample Preparation Documentation:

3.1 Homogenization Records: If homogenization is employed, document the details of the process, ensuring uniform distribution of the sample. Record any deviations or adjustments made during the preparation stage.

3.2 Container Labeling: Keep records of container labeling, including the information provided on each container, such as sample identification, collection date, and any additional details required for traceability.

4. Inoculation and Incubation Records:

4.1 Inoculation Details: Record specifics of the inoculation process, including the amount of sample inoculated onto the culture media, types of media used, and any other relevant details.

4.2 Incubation Logs: Maintain detailed incubation logs, documenting the temperature, duration, and any deviations during the incubation period. This information is crucial for the accurate interpretation of microbial growth.

5. Enumeration and Identification Records:

5.1 Colony Count Records: Document the results of microbial enumeration, including the number of colonies observed on each agar plate. This quantitative data is essential for assessing microbial loads.

5.2 Identification Results (if applicable): If additional tests for microbial identification are performed, maintain records of the results, including the methods used and the identification of specific microorganisms.

6. Comparison with Acceptance Criteria:

6.1 Acceptance Criteria Records: Record the established acceptance criteria for microbial counts. Clearly document whether the results meet, exceed, or fall below these criteria, and note any actions taken in response to deviations.

7. Investigation and Corrective Action Records:

7.1 Deviation Reports: If deviations from acceptance criteria are identified, maintain detailed deviation reports. Include information on the root cause analysis, corrective actions taken, and preventive measures implemented to avoid future occurrences.

8. Documentation of Training Programs:

8.1 Training Attendance Records: Keep records of personnel attendance in training programs related to Microbial Limit Testing. This ensures that individuals are consistently updated on procedures and remain proficient in their roles.

9. Batch Release and Approval Records:

9.1 Batch Release Documentation: Document the review process for releasing batches, including the QC results, compliance assessments, and the approval of the batch release by relevant authorities.

10. Continuous Improvement Records:

10.1 Improvement Initiatives: Record details of any continuous improvement initiatives undertaken. This may include changes to procedures, equipment upgrades, or adjustments made based on lessons learned from previous testing cycles.

In conclusion, the meticulous maintenance of records throughout the Microbial Limit Test process is integral to quality assurance. These records not only ensure compliance with regulatory standards but also provide a foundation for continuous improvement and the ability to trace and investigate any deviations that may occur during the testing process.

7.0 Training:

Microbial Limit Testing is a complex and crucial process in industries where product safety and quality are paramount. Proper training of personnel involved in these tests is essential to ensure accurate results, maintain aseptic conditions, and uphold regulatory compliance. This article explores the various aspects of training involved in Microbial Limit Testing of raw materials and finished products.

1. Introduction to Microbial Testing Procedures:

1.1 Overview of Microbial Limit Testing: Provide a comprehensive introduction to the principles and importance of Microbial Limit Testing. This includes understanding the significance of testing raw materials and finished products for microbial contamination.

1.2 Regulatory Framework: Familiarize personnel with the regulatory standards and guidelines governing Microbial Limit Testing. This ensures that testing procedures align with industry requirements and maintain compliance with relevant authorities.

2. Aseptic Techniques and Sterilization:

2.1 Aseptic Techniques: Train personnel on aseptic techniques essential for preventing contamination during sampling, preparation, and testing. This includes proper hand hygiene, gowning procedures, and the use of sterile equipment.

2.2 Sterilization Methods: Provide detailed training on various sterilization methods, including autoclaving and other techniques used for equipment and tools involved in the testing process. Emphasize the importance of maintaining sterile conditions throughout.

3. Sampling Protocols:

3.1 Proper Sampling Techniques: Instruct personnel on the proper techniques for collecting representative samples. This involves identifying suitable sampling points, employing correct sampling methods, and ensuring that samples accurately reflect the overall quality of raw materials and finished products.

3.2 Documentation Practices: Train personnel to accurately document sampling details, including sample identification, collection dates, and any other relevant information. Proper documentation is crucial for traceability and compliance.

4. Handling and Preparation of Samples:

4.1 Sample Handling: Provide guidance on the proper handling of samples to avoid contamination and ensure the integrity of the testing process. This includes precautions during transportation and storage.

4.2 Homogenization Techniques: If homogenization is part of the sample preparation process, train personnel on proper homogenization techniques to achieve uniform distribution and accurate representation of the sample.

5. Inoculation and Incubation Procedures:

5.1 Inoculation Techniques: Instruct personnel on the correct techniques for inoculating samples onto culture media. Emphasize precision in the amount of sample inoculated and the proper use of selective media if required.

5.2 Incubation Practices: Provide detailed training on incubation parameters, including temperature and duration. Highlight the importance of maintaining these conditions to facilitate microbial growth and accurate colony formation.

6. Enumeration and Identification Techniques:

6.1 Colony Counting: Train personnel in the proper use of colony counters and techniques for accurate enumeration of microbial colonies. Stress the importance of consistency and attention to detail in this phase of the testing process.

6.2 Identification Methods (if applicable): If additional tests for microbial identification are part of the process, provide training on the methods used for identification, including biochemical or molecular techniques.

7. Comparison with Acceptance Criteria:

7.1 Understanding Acceptance Criteria: Ensure personnel fully understand the established acceptance criteria for microbial counts. Provide examples and scenarios to enhance comprehension and the ability to identify deviations.

8. Deviation Handling and Investigation:

8.1 Reporting Deviations: Train personnel on the correct procedures for reporting deviations from acceptance criteria. Emphasize the importance of timely and accurate documentation of any deviations.

8.2 Root Cause Analysis: Provide training on conducting thorough root cause analyses to identify the source of deviations. Encourage a systematic approach to investigating and resolving issues.

9. Documentation and Record-Keeping:

9.1 Accurate Documentation: Stress the importance of accurate and detailed documentation throughout the Microbial Limit Testing process. Provide training on record-keeping practices, including sample information, test results, and any corrective actions taken.

10. Continuous Improvement Initiatives:

10.1 Feedback Mechanisms: Establish mechanisms for personnel to provide feedback on the testing process. Encourage a culture of continuous improvement, where suggestions for enhancements are welcomed and considered.

10.2 Keeping Abreast of Updates: Train personnel on the importance of staying informed about updates to testing procedures, regulatory standards, and industry best practices. Encourage participation in training sessions and workshops to facilitate ongoing learning.

In conclusion, training in Microbial Limit Testing is a multifaceted process encompassing aseptic techniques, sampling, testing procedures, and documentation practices. By investing in thorough and ongoing training initiatives, organizations can ensure that personnel are well-equipped to perform Microbial Limit Tests accurately, maintain a contamination-free environment, and contribute to the overall quality and safety of raw materials and finished products.

8.0 Deviations:

Microbial Limit Testing is a critical aspect of quality control in various industries, ensuring the safety and integrity of raw materials and finished products. However, deviations from established acceptance criteria can occur, requiring thorough investigation and corrective actions. This article explores the different aspects of deviations in Microbial Limit Testing, highlighting their significance and the necessary steps to address and prevent them.

1. Understanding Deviations in Microbial Limit Testing:

1.1 Definition and Significance: Deviations refer to instances where microbial counts in raw materials or finished products exceed established acceptance criteria. Recognizing the significance of deviations is crucial as they indicate potential contamination risks and can impact product quality and safety.

1.2 Implications for Product Quality: Deviations pose a risk to product quality, potentially leading to non-compliance with regulatory standards. Addressing deviations promptly is essential to prevent compromised product safety and protect the reputation of the organization.

2. Identifying Potential Sources of Deviations:

2.1 Sampling Errors: Deviations can occur due to errors in the sampling process, such as inadequate sample sizes, improper sampling points, or contamination during sample collection.

2.2 Contamination in Production Processes: Issues in the production environment, including inadequate aseptic conditions, equipment malfunctions, or deviations from Good Manufacturing Practices (GMP), can contribute to microbial deviations.

3. Reporting and Documenting Deviations:

3.1 Timely Reporting: Establish a robust system for promptly reporting deviations when they occur. Timely reporting enables swift investigation and corrective action implementation.

3.2 Comprehensive Documentation: Document all details related to deviations comprehensively. This includes information on the specific samples affected, the extent of the deviation, and any observations made during the testing process.

4. Root Cause Analysis:

4.1 Investigative Process: Conduct a thorough root cause analysis to identify the source of the deviation. This involves reviewing all relevant documentation, conducting interviews, and assessing the entire Microbial Limit Testing process.

4.2 Multidisciplinary Collaboration: Collaborate with personnel from the Quality Control (QC), Production, and Quality Assurance (QA) departments during the root cause analysis. A multidisciplinary approach ensures a comprehensive understanding of the deviation’s origin.

5. Corrective and Preventive Actions (CAPA):

5.1 Immediate Corrective Actions: Implement immediate corrective actions to address the identified root cause. This may involve retesting, segregating affected batches, or adjusting production processes to prevent recurrence.

5.2 Preventive Measures: Develop and implement preventive measures to avoid similar deviations in the future. This may include updates to standard operating procedures, additional training for personnel, or improvements in aseptic techniques.

6. Documentation of Corrective Actions:

6.1 Detailed Records: Maintain detailed records of all corrective actions taken. This documentation provides evidence of the steps implemented to address the deviation and ensures transparency during regulatory inspections.

6.2 Monitoring and Verification: Establish a system for monitoring and verifying the effectiveness of corrective actions. Regular assessments help confirm that the measures put in place are successful in preventing the recurrence of deviations.

7. Communication Protocols:

7.1 Internal Communication: Establish clear communication protocols within the organization regarding deviations. Ensure that relevant departments are informed promptly and that there is a designated chain of communication for handling deviations.

7.2 External Communication: If required, communicate deviations to relevant external stakeholders, such as regulatory bodies or customers. Transparent communication builds trust and demonstrates a commitment to addressing and resolving quality issues.

8. Continuous Improvement Initiatives:

8.1 Lessons Learned:* Use deviations as opportunities for continuous improvement. Conduct reviews and discussions to identify lessons learned from each deviation, facilitating ongoing enhancement of Microbial Limit Testing processes.

8.2 Updating Procedures: Regularly review and update Microbial Limit Testing procedures based on the insights gained from deviations. This ensures that testing protocols remain robust and aligned with the latest industry standards.

In conclusion, understanding and effectively managing deviations in Microbial Limit Testing are essential components of a robust quality control system. By addressing deviations promptly, conducting thorough investigations, and implementing corrective and preventive actions, organizations can enhance the reliability of their testing processes and safeguard the quality and safety of their products.

9.0 Review and Revision:

9.1 Periodically review this SOP to ensure its continued relevance and effectiveness.

9.2 Revise the SOP as necessary based on changes in regulations, procedures, or equipment.

10.0 References:

10.1 List any relevant documents, standards, or guidelines referenced in this SOP.

11.0 Approval:

11.1 This SOP requires approval by the Quality Assurance Department.

12.0 Distribution:

12.1 Distribute approved SOP to all relevant departments and personnel.

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