Quality Specialist III – Join Teva’s Global Team

Teva Pharma

Website Teva

About Teva

Teva stands as a global powerhouse in the pharmaceutical industry, holding the prestigious title of the world’s largest producer of generic medicines. Our unwavering dedication revolves around enhancing health standards and broadening access to top-tier healthcare solutions on a global scale. At the heart of our accomplishments lie our invaluable employees, spread across more than 80 nations, who tirelessly work towards delivering the world’s most extensive array of medicinal options to a staggering 200 million individuals daily. Our offerings boast an unparalleled diversity, comprising a wide-ranging portfolio of products and remedies meticulously crafted to cater to the needs of patients worldwide. Furthermore, our commitment to innovation is exemplified through the development of a promising pipeline centered around our core therapeutic domains.

Post: Quality Specialist III

Job Description:

The primary responsibility of the Executive, QAS In-Take Team position is to process complaints, liaise with manufacturing sites, perform the daily distribution of complaints received via email/internet/voice mail message, and notifications to sites and send updates regarding critical/high-profile complaint events to QAS management. Additional responsibilities include reporting of metrics (monthly reports), daily troubleshooting of complaints, LMS and STUDIUM tasks, handling reconciliation activities, and conducting huddles.

  • Assists QAS Intake team management in handling QAS Intake team activities:
    • Serve as a Subject Matter Expert on all In-Take Team complaint processes and scenarios.
    • Assist QAS employees to ensure compliance with Quality Assurance Services Standard Operating Procedures and Work Instructions.
    • Collaborate with QAS Daily review team and/or closing team to discuss and calibrate on varying views on how records should be handled.
    • Responsible for handling High-Profile complaints.
    • Conduct a day-end review to ensure proper justification is provided for and documented in all High-Profile complaints.
  • Participate and contribute to the continuous improvement activities of the QAS group:
    • Participate in the continuous improvement of the QAS Group to drive operational excellence.
    • Support audits and inspections of the QAS group.
    • Provide data related to product complaints, volumes, Deviation reports as required.
    • Identify automation and defect-proofing opportunities and highlight the same to QAS management via business cases, quantifiable data.

Candidate Profile:

  • 1 to 4 years of experience with a Bachelor’s of Science Degree in a scientific field preferably, Pharmacy, Chemistry, Micro-Biology, Chemical Engineering.


  • Night Shift (6 PM to 3 AM)
  • Hybrid Working (3 Days working from the office and 2 days working from home)

Additional Information:

  • Experience: 1-4 yrs
  • Qualification: B.Pharm, BSc
  • Location: Bangalore
  • Industry Type: Pharma/ Healthcare/ Clinical research
  • Job ID: 54616
  • End Date: 30th March 2024
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To apply for this job please visit careers.teva.