Quality Specialist – Join Teva’s Global Team

Teva Pharma

Website Teva

About Teva

Teva stands as a global powerhouse in the pharmaceutical industry, holding the prestigious title of the world’s largest producer of generic medicines. Our unwavering dedication revolves around enhancing health standards and broadening access to top-tier healthcare solutions on a global scale. At the heart of our accomplishments lie our invaluable employees, spread across more than 80 nations, who tirelessly work towards delivering the world’s most extensive array of medicinal options to a staggering 200 million individuals daily. Our offerings boast an unparalleled diversity, comprising a wide-ranging portfolio of products and remedies meticulously crafted to cater to the needs of patients worldwide. Furthermore, our commitment to innovation is exemplified through the development of a promising pipeline centered around our core therapeutic domains.

Quality Specialist III

Job Description

Complaint Processing:

  • Handles receiving, trending, logging, and coordinating the return of samples for product quality-related complaints.
  • Manages complaints received via phone, email, and internet, leveraging knowledge and experience to set an example for processing live complaint calls.

Assists QAS Intake Team Management:

  • Acts as a Subject Matter Expert on all Intake Team complaint processes and scenarios, ensuring compliance with Quality Assurance Services Standard Operating Procedures and Work Instructions.
  • Collaborates with QAS Daily Review and/or Closing Team to align on the handling of records, particularly for High Profile complaints.
  • Conducts day-end reviews to ensure proper justification and documentation of all High Profile complaints.

Contributes to Continuous Improvement:

  • Engages in activities to drive operational excellence within the QAS Group, including tasks and projects aimed at increasing compliance, efficiencies, and effectiveness.
  • Supports audits and inspections of the QAS Group, provides necessary data related to product complaints, volumes, and Deviation reports, and identifies automation and defect-proofing opportunities.

Candidate Profile

  • 1 to 4 years of experience with a Bachelor’s Degree in a scientific field, preferably Pharmacy, Chemistry, Micro-Biology, or Chemical Engineering.

Shift: Night Shift (6 PM to 3 AM) Working Arrangement: Hybrid (3 Days working from office and 2 days working from home)

Additional Information

  • Experience: 1-4 years
  • Qualification: B.Pharm, BSc
  • Location: Bangalore
  • Industry Type: Pharma/ Healthcare/ Clinical research
  • Job ID: 55479
  • End Date: 25th May 2024
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To apply for this job please visit careers.teva.